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How to choose the right MSP for your business.


Choosing the right managed service provider (MSP) for your business I.T. support can be a daunting task. You want to find a reliable, experienced and trustworthy partner who can help you optimize your IT infrastructure and protect your data. Here are five tips to help you make the right decision:

1. Assess your current and future IT needs. What are the pain points and challenges that you face with your IT systems? What are your goals and expectations for the future? How can an MSP help you achieve them?

2. Do your research. Look for MSPs that have experience and expertise in your industry and can offer customized solutions that fit your budget and requirements. Check their reviews, testimonials and references to see how they have performed for other clients.

3. Compare their services and SLAs. What are the scope and quality of the services that they offer? How do they measure and report their performance? What are their response times and availability? How do they handle issues and emergencies?

4. Evaluate their security and compliance standards. How do they protect your data and network from cyber threats? What are their backup and disaster recovery plans? How do they comply with the relevant regulations and standards in your industry?

5. Meet them in person or virtually. Nothing beats a face-to-face or online meeting to get a sense of the MSP’s culture, values and professionalism. Ask them questions, listen to their answers and see how they communicate and interact with you.

Choosing the right MSP for your business I.T. support is a critical decision that can have a significant impact on your productivity, efficiency and security.  At AST Technologies we take our role as an MSP seriously and welcome local Illawarra, South Coast & Southern Highlands businesses to compare our services & pricing to others in the market.  We think you’ll be pleasantly surprised.   Call us today on 02 4228 2000 and put us to the test.