// HELPING YOU WHILE YOU HELP OTHERS
IT Support
For Veterinary Clinics
AST Technologies offers tailored telecommunication solutions that significantly benefit veterinary practices. In the fast-paced environment of a vet clinic, efficient communication is key to managing appointments, emergencies, and client inquiries effectively.
Innovative Phone Systems for Busy Queue Handling
Allowing you to be attentive to those in need
We offer innovative phone systems with smart call management features, specifically designed to handle busy call queues effectively. These advanced systems are tailored to manage high volumes of calls, ensuring prompt attention to every client, particularly during peak hours. The integration of features such as call waiting, automatic callbacks, and prioritised call sequences significantly enhances the client communication experience. These functionalities are particularly beneficial for veterinary clinics, enabling them to offer a seamless and responsive service to pet owners, ensuring their concerns are addressed efficiently and professionally.
IT Support Services
Let us do what we do best
We offer vital IT support to vet clinics to improve their work efficiency and patient care. We provide Techcare 365 Managed IT Support, where they act like an in-house IT team for the clinic. This includes regular checks and updates to the clinic's IT systems, keeping them secure and running smoothly. This way, the vet staff can focus more on caring for animals without worrying about technical problems.
New System Set-ups
Build your practice on the right foundations
At AST Technologies, we recognise the unique communication requirements of veterinary practices and provide tailored installation services to meet these specific needs. Our all-in-one communication solutions are designed to integrate seamlessly into the daily operations of veterinary clinics. These comprehensive system setups include advanced multi-line phone systems and state-of-the-art VoIP capabilities, ensuring efficient and effective communication channels within the clinic as well as with clients. By customising our systems to align perfectly with each clinic's workflow, we enable veterinary teams to focus on providing top-quality care for pets without worrying about communication hurdles.
Cloud IT Solutions
Bring your practice into the modern technological world
AST Technologies offers cloud solutions that are ideal for veterinary clinics, facilitating a smooth transition from traditional IT systems to flexible cloud-based platforms. This change enables vet teams to work effectively from anywhere, enhancing productivity and addressing the specific challenges of veterinary practice.
Integrating with Microsoft365 and SharePoint, these cloud solutions provide secure data sharing and collaboration tools for clinic staff, including enhanced security features to protect against data theft and ransomware. Additionally, AST prioritises data security by offering robust cloud backup and protection services, ensuring that sensitive clinic information is always secure and accessible. By choosing AST Technologies, veterinary clinics can enjoy the benefits of adaptable, secure, and efficient cloud-based operations tailored to their unique needs.
Key Benefits of AST Technologies’ Solutions
Reduced Wait Times
Our phone systems are designed to minimise wait times, ensuring that urgent calls are routed swiftly to available staff members.
Appointment Scheduling
Integrated scheduling features allow for easy appointment setting and reminders, helping clinics manage their daily appointments efficiently.
After-Hours Support
We provide solutions for after-hours call handling, including voicemail services and emergency contact options, ensuring that pet owners have access to support when it's needed most.
Scalability
As veterinary practices grow, our systems can scale accordingly, from adding new lines to expanding functionality with minimal disruption.
Training and Support
AST Technologies doesn’t just install new systems; we provide comprehensive training and support to ensure that veterinary staff can maximise the use of their new telecom tools.
Cybersecurity Solutions
Choosing AST means securing your veterinary practice with expert cybersecurity support, essential in today's digital age.
Cybersecurity is paramount for veterinary clinics to protect their sensitive digital assets and infrastructure. AST Technology offers specialised cybersecurity solutions to defend these businesses against the growing range of digital threats. With a comprehensive approach that includes system assessments, vulnerability identification, and employee training for cyber threat awareness, AST ensures clinics are not only equipped with advanced security tools but also prepared for effective response. In case of a breach, AST's disaster recovery strategies enable rapid recovery, helping vet clinics maintain resilience in the face of cyber incidents
Business NBN
Business NBN like no other
Cirus Networks, our affiliated company, provides sophisticated Business NBN plans, expertly crafted to accommodate the distinct requirements of your clinic, irrespective of its geographical location. Prioritising both dependability and performance, our offerings encompass solutions with sturdy failover backup options, ensuring consistent and uninterrupted service.
Let us help streamline your communication processes so you can focus on providing top-tier care for your patients.
We are dedicated to enhancing the operational efficiency of veterinary practices through state-of-the-art telecommunication systems. Contact us today for a personalised quote that meets your specific needs and budget.