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Medical Practices

IT Support & Communications for a modern practice

We help general practitioners, chiropractors, podiatrists and other medical specialists streamline their practices with the best in medical practice tech.

From supporting practice management systems to providing cloud phone solutions integrated with HotDoc and other systems we keep your practice efficient and staff productive.

We protect your patient records & medical data with secure networks, firewalls, antivirus and security monitoring systems providing compliance for any sized practice.

Medical Practice IT Support Wollongong, South Coast and Southern Highlands

Medical Practice IT Support

We've got your back

Our IT infrastructure monitoring, maintenance, management and support services are designed specifically for medical practices. We provide support for common PMS's, medical practice peripherals such as servers, pc's, printers, imaging & scanning equipment, medical reporting systems, Hicaps, and more.

Priority & after hours support options are available to ensure your medical practice is always looked after. We specialise in supporting Medical Practices in Wollongong, on the South Coast and the Southern Highlands.

Technician doing IT Support Wollongong, South Coast & Southern Highlands

Practice Management & EHR Software

We know your software requirements, quirks & compatibility

Practice management software forms the heart of any modern Australian medical practice. It's essential you not only choose the right software for your practice, but that it remains operational, secure and plays nicely with other I.T. infrastucture.

AST Technologies have experience in supporting a wide range of practice management solutions providing server infrastucture, pc's, printers, network infrastucture, security & backup solutions to ensure your software never misses a beat.

Medical Practice Phone Systems

Phone systems that handle high call volumes and integrate with your PMS

Phone systems remains the front line of many medical practices. General practices often deal with high call volumes, especially in the morning. It's important to implement a phone solution that is easy to use for staff and keeps patient wait times & frustration to the minimum.

Cloud technology allows audio & video calls from a mobile or pc app, assisting tele-health & hybrid workers communicate from anywhere whilst keeping their personal mobile number private.

Our medical practice phone systems include advanced features such as:

  • Inteligent call queueing notifying patients of their place in the queue.
  • Auto call-back feature saving patients waiting on the phone.
  • IVR's allowing patients to direct their calls to the appropriate operator.
  • Management dashboards allowing managers to track average wait times & other call statistics.
  • Integrations with systems such as HotDoc popping patient booking information up when they call.

  • Medical Centre VOIP Phone Systems with Hotdoc Practice Support in Wollongong

    Get a Quote for your
    Medical Practice Today

    We take a hands on approach to providing solutions for Medical Practices. Provide your details and we’ll get in touch to discuss how we can support your medical practice and put together pricing that suits your business and your budget.