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Cirus Networks CloudPBX

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Cirus Networks CloudPBX solution offers the best of both worlds with leading edge Unified Communications as a Service (uCaaS) facilities in a solution that can be customised to suit your requirements.

Your choice to use either desktop handsets, smartphone apps or use your PC. Simply pay a monthly charge for the voice services that you use, and you can scale up or down as your business needs change.

1

Choose your number of extensions

From 4 to 200+ extensions allowing for desk phones, mobile or desktop apps to be assigned to a specific user.

2

Choose your number of SIP Lines

Unlike most CloudPBX solutions you can choose the number if SIP lines to attach to your CloudPBX. Only pay for what you require.

3

Choose your number of mobile & desktop apps

Modern uCaas features such as softphone, chat, online meetings and more. Beyond the standard phone solution.

4

Add additional features

Add call recording, additional ring groups, queues, contact centre monitoring & reports, CRM integration, fax to email, teams trunks & more.

A Modern Business Phone System

Cirus Networks CloudPBX packages including premium Yealink handsets and provide all the premium business PBX features you'd expect including ring advanced groups, voicemail to email, call queues, conferencing, IVR's, call recording and more.

Mobile & Desktop Apps for your hybrid workplace

Now your phone system goes where you go. Communicate from your deskphone, mobile or PC. Place calls, chat and hold video meetings. Presense indicators show you live staff availability including if they are currently on calls, in meetings or working from home.

Global company phonebook & contact sync ensures employees always have access to the most current contact information.

Staff can log into and out of ring groups. Perfect for sales & support staff who are rostered to take calls at specific times. Your company number is shown when staff make calls, protecting their personal mobile number from being shared with others.

Fax over I.P.

For businesses who require fax facilities, Cirus CloudPBX offers a hardware free solution.

Send a document as a fax directly from its native application (using print/fax driver), or send faxes directly from the desktop app (PDF files only). Receive faxes and view directly on your computer or have them forwarded to your email in the form of a PDF automatically.

A full history of your ingoing & outgoing faxes is kept for your records.

Let’s get started with a free no-obligation chat about your phone system.

OR Call: (02) 4228 2000

Contact Centre

Give your business all the tools it needs to effectively start and manage inbound call campaigns with detailed statistics, reporting and monitoring. Cirus Networks Contact Centre with agent & supervisor apps provides your customers with a consistent and quality experience.

Cirus Networks CloudPBX Contact Centre edition offers advanced features including:

  • Campaign Management & Reporting
  • Auto dialer
  • Realtime Agent Monitoring
  • Call Recording
  • Live Wallboards
  • Automatic Call Routing
  • Queue, IVR & Agent Reporting
  • Common CRM Integrations

  • Make calls through your browser or CRM

    Incorporate all the features and capabilities of your Cirus Networks CloudPBX system inside your CRM or Browser.

    Click on a phone number in your browser and your deskphone or mobile can call the number automatically for you. Perfect for sales & support staff.

    Cirus Networks CloudPBX also integrates with the most popular business apps, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive, SuiteCRM, Hubspot and many more, popping up caller details as they ring ensuring you're one step ahead.

    Cirus CloudPBX Info Sheet Thumb
    Cirus CloudPBX Brochure

    What our customers are saying …

    Frequently Asked Questions About Cirus Networks’ CloudPBX System

    Managed IT services involve outsourcing your business’s IT management and technical support to a specialised provider like AST Technologies. This service covers a range of functions including network, application, infrastructure, and security management, with the aim of improving operations and cutting expenses.

    Not at all, you can simply provide softphone (mobile or desktop apps) to some users if they have no requirements for a physical handset.

    Physical desk phones have the flexibility to connect either through standard network cabling or WiFi. However, our recommendation is to primarily use network cabling. Additionally, we advise the installation of a Power over Ethernet (PoE) switch. This setup enables your handsets to be powered directly through your network cabling, eliminating the need for separate power adapters for each handset. As licensed cablers, AST is equipped to assist with the installation of network cabling should you need this service.

    Yes, you can choose from pay as you go, national (excluding mobile calls) & premium (inc local, national & mobile) call plans.

    AST operates as a comprehensive service provider, managing every aspect of your project. This includes overseeing project management, transferring your existing phone numbers, and setting up the necessary network equipment and phones. Additionally, we provide personalized on-site training for your staff to ensure smooth integration. For those who prefer, we also offer the option of remote installation services.

    Yes.  Cirus Networks CloudPBX solutions integrate with all common web browsers and popular CRM software including Salesforce, ZohoCRM, Zendesk, Microsoft Dynamics and many more.  Medical practices can also integrate their phone system with Hotdoc allowing patient information to be shown before they even answer the phone.

    Get a Quote Today

    We take a hands on approach to providing solutions.  Provide your details and we’ll put together pricing that suits your business and your budget.

    Attach a recent phone-bill and we can analyse your call usage and customise a Cirus CloudPBX solution for you.