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The popular Australian patient booking solution HotDoc has released HotDoc Caller ID recently, allowing medical practices the ability to view patient contact & booking information when they call in. The key feature of this facility is a

If you follow Microsoft products, then you may know about Microsoft Ignite. Held annually, it generates many exciting updates and announcements in the Microsoft world. Microsoft held its most recent conference last October. In the rush of

Michael February 23, 2022 0 Comments

UNIVERGE BLUE CONNECT BRIDGE is coming soon, so what is it? With UNIVERGE BLUE CONNECT BRIDGE, you extend your existing NEC phone system, with cloud-based voice via desktop and mobile apps creating a seamless all-in-one communications experience.

Michael February 3, 2022 0 Comments

Complexities abound when shifting from the remote workforce of 2021 to the new hybrid work that will dominate 2022 and beyond. As the country vaccinates and rebounds post-COVID-19, we can all go back to the office, right?

Michael January 6, 2022 0 Comments

Have you been considering upgrading your contact center environment? There are many reasons you might be looking at upgrading your Contact Center system. Perhaps your manufacturer has declared your current one at the end of its life.

Michael December 23, 2021 0 Comments

In an office-first model, people are expected to be on the clock between 9 am and 5 pm every workday. In a hybrid work model, employees have more flexibility to get work done when they’re most productive.

Michael December 17, 2021 0 Comments

The architecture of conventional phone systems dates back to a time when going to work meant going to an office. But today’s mobile and global workers require more agility and capabilities than conventional systems support. Learn the

Michael December 17, 2021 0 Comments

The architecture of conventional phone systems dates back to a time when going to work meant going to an office. But today’s mobile and global workers require more agility and capabilities than conventional systems support. Learn the

Michael July 12, 2021 0 Comments

UNIVERGE BLUE  CONNECT Staying connected and productive UNIVERGE BLUE® CONNECT combines your phone system, chat, video, screen sharing, file management and conference calling into a seamless experience that fits with your business size, needs, and work style. Get

Michael September 20, 2018 0 Comments

Recent changes to carrier services may have significant impact on your business With the changes to carrier services, you need to select the right solution for your business. You may wish to retain choice in call rates and

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