Small to Medium Business Phone System

NEC Univerge SL2100

Smart Communications for
Small to Medium Business

The SL2100 is a dynamic unified communication platform tailored for small to medium-sized businesses, integrating the latest VoIP (Voice over Internet Protocol) technology.

VoIP is a method of delivering voice communications over the internet, offering a more flexible and cost-effective alternative to traditional telephone services.

By incorporating VoIP, the SL2100 allows small businesses to access Unified Communications (UC), a system that integrates various communication methods like voice, video, messaging, and data sharing into a single interface.

OR Call: (02) 4228 2000

NEC SL2100 Phone Systems Wollongong
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Key Features of the SL2100

Technician doing IT Support Wollongong, South Coast & Southern Highlands

Compatibility: The SL2100 stands out due to its compatibility with both VoIP and traditional telephony, ensuring versatility for different business needs. This dual capability offers considerable advantages in terms of cost savings and functionality compared to other hosted solutions that might not support traditional telephony.

Budget-friendly: Additionally, the SL2100 comes with no additional cost for features like Auto Attendant and Unified Messaging, enhancing its value for small businesses. The system also includes budget-friendly, built-in applications such as web conferencing and toll fraud protection, making it an ideal solution for companies with limited budgets.

Reliability: It’s designed as an ‘always on’ solution, minimizing the need for frequent maintenance. The system is built with minimal hardware and license requirements, reducing the complexity and costs typically associated with maintaining communication systems.


Receptionists can work more efficiently by using Caller ID on their handsets, enabling them to greet callers with a personal touch. Additionally, the ability to check the availability of staff – whether they are at their desks or away – enhances call handling efficiency.

Office Staff

The productivity of office staff is significantly enhanced by the SL2100's integrated audio, video, and web conferencing features. These capabilities allow for dynamic and interactive conference calls, both within the organization and with external parties, facilitating the quick and effective exchange of ideas and information.

Home Workers

Remote workers using the SP310 softphone will experience an office-like environment. This tool enables them to manage calls as if they were at their physical desks. Additionally, with Unified Communications, they can easily see which colleagues are in the office and communicate with them through instant messaging, enhancing connectivity and collaboration.

Customer Support Staff

Customer support teams will appreciate the efficiency of the auto attendant feature; it ensures calls are directed to the appropriate department, so the most qualified person handles each inquiry.

sl2100 GT920 phone office

SL2100 Telephones 

A dynamic communication platform for small to medium-sized businesses

Variety of Handset Options: Choose from different types of handsets according to your needs. 'IP' stands for Internet Protocol, suitable for VoIP (Voice over Internet Protocol) systems, while 'digital' refers to traditional phone systems. You can select from handsets with 12 to 32 keys, self-labeling (where you can customize the labels on the keys), or even cordless models for both IP and digital systems.

Customisable Function Keys: The keys on these handsets can be tailored to meet the specific needs of your business, allowing for personalized functionality.

Easy-to-Use Interface: The handsets are designed to be user-friendly, requiring minimal or no training for your staff to use them effectively.

Gigabit Built-In: Some models come with built-in Gigabit Ethernet, a high-speed internet capability, which means there's no need to purchase separate adapters. However, this feature is not available on all models.

Wireless Headset Compatibility: These handsets can be easily connected to wireless headsets, specifically Plantronics brand, offering flexibility and convenience for hands-free operations.

Let’s get started with a free no-obligation chat about your phone system.

OR Call: (02) 4228 2000

SL2100 Brochure
SL2100 Data Sheet
Handset Brochure

Frequently Asked Questions About The SL2100 System

Yes, the SL2100 is designed to connect with Australian VoIP phone lines.

As the NEC SL2100 is NBN ready, you can connect NEC I.P. handsets in remote offices back to your main phone system.

The NEC SL2100 is compatible with all Australian NBN connections allowing remote access, mobile apps & multi-site installation.

The NEC SL2100 is versatile, supporting both IP-based handsets that use structured (network) cabling and traditional digital handsets that utilize standard telephone cabling. Your business can benefit from a combination of these systems. Additionally, as licensed cablers, we can help with either the installation or upgrading of your business’s cabling infrastructure as needed.

Interested in a NEC SL2100 system?

We take a hands on approach to providing solutions.  Provide your details and we’ll put together pricing that suits your business and your budget.