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“Hybrid office” is the new buzzword you’ll hear used in business discussions. We hear it all the time in discussions with Illawarra, South Coast & Southern Highlands businesses.  It’s the mix of having employees both working at

When you see those people with two monitors, you may assume they do some specialised work that requires all that screen space, or they just really like technology. But having the additional display real estate that a

The shift to remote work over the last two years has caused our clients to realign their digital tools. Now, many meetings default to being via video conference rather than in person, and working from home has

Whether you work remotely or in an office, the line between personal and work tasks can become blurred when working on your company computer. If you’re in front of a computer for most of your time during

Mobile phishing threats skyrocketed by 161% in 2021. Here at AST we know your best safeguards against the continuous onslaught of phishing include: Email filtering DNS filtering Next-gen antivirus/anti-malware Ongoing employee cybersecurity awareness training To properly train

Michael December 20, 2021 0 Comments

Remote work and remote customer interactions are quickly becoming the new normal. Cloud Contact Centers can help manage dispersed and decentralized teams while improving customer experience. For more information on NEC UB Engage Increasing Profitability Click Here

Michael July 15, 2020 0 Comments

Integrated Thermal Body Temperature Sensor If your business or venue requires temperature checking all your staff, clients or visitors before entering your premises, checkout this device. It will save you time, money and help you make your

Non-contact Ultrasonic Thermal Imaging Module If your business or venue requires temperature checking all your staff, clients or visitors before entering your premises, checkout this device. It will save you time, money and help you make your

Michael April 2, 2020 0 Comments

As the COVID-19 (coronavirus) pandemic continues to interrupt everyday life, millions of employees have had to start working outside the office. For many, that’s a new concept and they may not be as cautious as they are

Michael September 21, 2018 0 Comments

From Measurement to Action: Using Customer Surveys to Improve Customer Experience When properly used, customer surveys can greatly improve upon customer experience. The trick is to make the survey as quick, painless, and straightforward as possible and