Support and Maintenance
AST Technologies understands that there is a need to provide our clients with ongoing support and maintenance to ensure that we continue to satisfy our clients and provide them with peace of mind.
Don’t let your phone system let your business down.
Peace of mind and ongoing technical support, AST Technologies has a range of maintenance packages on offer. We want to make sure that your system is up to date with latest software and runs smoothly to support your business.
Any required changes and repairs can be done quickly and efficiently so that your business is not affected in any way.
The maintenance program solutions will give you total confidence and satisfaction that whatever the problem – be it a move add or change to total failure of system, we will always deal with it quickly and efficiently.
Our Customer Care team provides our clients with an abundance of support & maintenance benefits including:
- Quick response
- A single point of accountability
- Professional help desk support
- Remote access
- Agreed service availability and response times
- 24hr availability
- Manufacturer’s support
- Account management
- Customised service and maintenance support plans & contracts
- Discounts on related accessories and equipment
- No call-out fees on non-maintenance jobs
We aim to provide our clients with the customised support and maintenance plans that they need to ensure that their business continues to operate efficiently.
Contact AST Technologies today if you require support and maintenance assistance on 1300 338 266.
Are Two Monitors Really More Productive Than One?
When you see those people with two monitors, you may assume they do some specialised work that requires all that screen space, or they just really like technology. But having the additional display real estate that a second screen provides […]
Which Microsoft Teams Plan to Go With: Free vs M365 Business vs Teams Essentials
The shift to remote work over the last two years has caused our clients to realign their digital tools. Now, many meetings default to being via video conference rather than in person, and working from home has become commonplace. Seventy-seven […]
5 Things We Advise Clients to Never Do on a Work Computer
Whether you work remotely or in an office, the line between personal and work tasks can become blurred when working on your company computer. If you’re in front of a computer for most of your time during work, then it’s […]