Five benefits Australian small businesses gain by switching to NEC’s cloud phone solution.

As small and medium-sized businesses (SMBs) in the Illawarra, Southern Highlands & Shoalhaven continue to seek out effective and innovative communication solutions, cloud-based phone systems like NEC Univerge Blue Connect are becoming increasingly popular. This platform not only offers the core advantages of a cloud-based system but also includes specific features that can enhance business operations significantly. Here’s a closer look at how replacing your ageing on prem phone system with NEC Univerge Blue Connect can benefit your business:

1. Cost Efficiency

NEC Univerge Blue Connect minimises the need for extensive hardware investments, which are often associated with traditional on-premise systems. By handling calls via the internet, businesses can reduce their reliance on physical phone lines and hardware, leading to lower installation and maintenance costs. Furthermore, with its all-in-one pricing model, NEC Univerge Blue Connect includes features like voicemail, call recording, and auto attendants without additional fees, making budgeting more straightforward and predictable for SMBs.

2. Scalability

As your business grows, so too can your phone system, seamlessly. NEC Univerge Blue Connect allows businesses to easily add or remove users and features as their business requirements change. For instance, if a business opens a new office, whether in another part of Australia or overseas, they can integrate this location into their existing system without the logistical and financial headaches associated with traditional phone systems.

3. Enhanced Features and Integration

NEC Univerge Blue Connect is rich with advanced features that can transform how businesses communicate. Features such as video conferencing, team chat, and file sharing are integrated into the platform, facilitating a unified communication experience. Additionally, it integrates with popular business applications such as Salesforce and Microsoft Teams, enhancing productivity and ensuring that customer relationships are managed effectively from anywhere.

4. Improved Reliability and Disaster Recovery

Reliability is crucial for maintaining business operations, and NEC Univerge Blue Connect delivers with its robust infrastructure. Hosted across multiple secure data centers, the service offers redundancy that protects against data loss and downtime. In the event of a local disruption, such as a natural disaster in Australia, calls can be immediately rerouted to other devices or locations, ensuring continuous operation and connectivity.

5. Mobility and Flexibility

NEC Univerge Blue Connect supports a mobile workforce with its comprehensive mobile app, which allows employees to use their business phone number from any device, maintaining professionalism and ensuring privacy. This feature is invaluable for businesses with staff who work remotely or on the go, such as sales teams or consultants, providing them the flexibility to connect with customers and colleagues from anywhere with internet access.

Upgrade your phone system today

For Australian SMBs, adopting NEC Univerge Blue Connect means more than just upgrading their phone system; it’s about empowering their business with a versatile, scalable, and reliable communication tool. The specific benefits provided by NEC Univerge Blue Connect, from cost savings and enhanced features to exceptional mobility and disaster recovery, make it an excellent choice for businesses looking to thrive in today’s dynamic and competitive environment. With NEC Univerge Blue Connect, SMBs can ensure that their communications are as effective and efficient as possible, setting a solid foundation for growth and success.  

Get in touch with one of our team and start reducing costs and improving business communication & efficiency today.