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  • HotDoc phone integration (Caller ID) improves medical practice efficiency

The popular Australian patient booking solution HotDoc has released HotDoc Caller ID recently, allowing medical practices the ability to view patient contact & booking information when they call in.

The key feature of this facility is a non-intrusive pop up that shows patient information based on the incoming phone number.

For this feature to operate HotDoc need to be able to communicate with a compatible phone system and as we have many medical practices as clients, we’ve ensured both our NEC Univerge Blue & Cirus Networks CloudPBX solutions integrate seamlessly.

HotDoc have released a very handy FAQ on the Caller ID facility if you’d like to know more about the functionality offered. If you’d like to discuss HotDoc integration or investigate compatibility of your phone system / upgrade options contact us directly and we’ll point you in the right direction.